The Intentional Manager

Tech leadership journal with actionable insights for engineering managers

Fire jumping: How I reduced a 20%+ payment error rate to <1%

I once joined a team with a product on fire. The “payment error rate” was high (20%+), partners complained the product “never worked”, and churn was at boiling point. The team was exasperated, but their frustration was nothing compared to that of marketing who felt partners were falling through a sieve, and partner support who could hardly raise issues fast enough.…

Read more

OfferZen Leadership Ask-Me-Anything

First taste of leadership

Alex: Let’s kick things off by going back to the start. Ronen, you didn’t just wake up one day as a leader, there’s a whole story there. This first part is about that journey: the turning points, the messy middle, and what it really felt like moving from building tech to leading people.…

Read more

What it takes to be a great manager

Being a manager doesn’t just come with more responsibilities. It comes with feelings of anxiety and doubt about what your job actually is. The feedback loops are slower. The wins are less obvious. And instead of shipping code, you now navigate ambiguity, enable people, and defend team focus.…

Read more

Join the Newsletter

Tech modernisation at Booking

The following talk was originally presented at the Devworld 2024 conference at the RAI in Amsterdam. With thanks to the conference organisers.

Today I’m going to talk about one of the biggest tech transformation projects that I’ve ever been involved with in my career.…

Read More

Strategies to Restore Team Focus

I once joined a team with an unusual history. The area recognised the engineers as brilliant – inspiring, even – yet the group had a poor reputation with senior management and key stakeholders.

The team is supportive to the surrounding teams and people.…

Read More

Nurturing Talent: How to Grow Leaders in Your Engineering Team

“True leaders don’t create followers; they create more leaders”. – Tom Peters

Here are some techniques that I’ve used over the years to develop leadership within my area, and that you can use, too!

Identifying potential

Many brilliant people will never tell you they are looking for more.…

Read More

What Makes a Good Engineering Manager?

Here is my opinion as to what is required from an engineering manager in order to be effective.

1. Technical guidance

While not necessarily the best coder on the team any longer, the Engineering manager has a strong technical background, high-level knowledge of key systems, and expertise in architecture and distributed system design.…

Read More

Perseverance: My Journey from Engineer to Manager

Engineers often ask me how they can grow into management. Here’s how I did it.

Inspiration: Entrepreneurial beginnings

I had always been interested in business. My father and grandfather were my role-models. Some of my fondest memories were visiting their offices as small child.…

Read More

Join my newsletter

The Intentional Manager

Sign up for early access and exclusive insights on Engineering Leadership

This site uses cookies to improve your experience. By continuing, you accept the use of cookies.